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TBrown


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  [TBrown] - Posted: 06 June 2015 - 04:24 pm GMT
james sw1

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TBrown have missed three appointment 'slots' to do the gas safety check and now Peabody are writing to me with a date saying they will break my door down if i don't let them in!!! and they have no records of me contacting them even though i have records of 10 emails to tbrown

Peabody is getting worse



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  [RE: TBrown] - Posted: 06 June 2015 - 06:53 pm GMT
tenant

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forward the emails to management



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  [RE: TBrown] - Posted: 03 November 2015 - 11:28 am GMT
hackney_tenant

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Quote

tenant wrote:

forward the emails to management


Do you have management email addresses you could share?

I had similar problems with T Brown. Also when the engineer arrived they were really rude.

I made a complaint, heard back so long after I'd forgotten about the whole thing. Got a very long letter which promised all sorts of improvements, but as usual, nothing I could actually check was being done, so I assumed it was just hot air.



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  [RE: TBrown] - Posted: 04 November 2015 - 01:03 pm GMT
zorrodp

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Sandra Skeete is the exec director in charge of housing - e-mail should be the normal Peabody format i..e sandra.skeete@peabody.org.uk

Other exec directors are Stephen Burns Community Investment, Stephen Howlett Chief Exec (and on the board) Susan Hickey Finance David Lavarack Corporate Services & interim director Pauline Ford Thamesmead (and formerly Managing Director Merton Priory Homes part of Circle Housing.

I've lost track of the various housing etc., managers - there's been a lot of change in recent years and most of the names in my address book have gone.



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  [RE: TBrown] - Posted: 07 November 2015 - 03:06 pm GMT
erewhon

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Peabody seems to have at last replaced Peter Mercer, the excellent assistant director of maintenance who did his utmost to improve the repairs service.

The new bloke is John Everett.

So the email address should be john.everett@peabody.org.uk

But I suggest also make an official Stage 1 Complaint.



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  [RE: TBrown] - Posted: 30 November 2015 - 12:12 pm GMT
erewhon

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584 people have read this thread, whereas only 153 were interested in the Peabody consultation over changing from being a charity to being a charitable community benefit society.

Peabody say the change will make savings, and the money saved will go towards services.

IF all the people who read this T Brown thread were to respond to the consultation by saying they want those savings to be spent on improving the repairs and gas servicing, we might get somewhere?



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  [RE: TBrown] - Posted: 04 December 2015 - 09:49 pm GMT
Nik Wood

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We in Victoria Park had a meeting with John Everett on lots of things. On the gas safety issue we complained about notices being posted on empty homes proclaiming that the gas team couldn't gain access and thus advertising the home as empty for squatting or having the plumbing stolen. He said that the liaison between Gary Tew's gas team and Estate Management would be improved. We wait to see.

He seems to be an interim appointment to follow up on the damning outcome of the consultants' report on Axis' performance. We got the impression the hadn't been ground down by the Peabody approach yet and might be responsive to input from tenants' representatives, as long as we get to him before they do.

Nik Wood



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  [RE: TBrown] - Posted: 18 December 2015 - 02:30 pm GMT
erewhon

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If you find his contact details, will you let other TAs know? There are still dire repairs issues on our estate, with a few tenants waiting months or years for work to be done properly (ie so that the problem is diagnosed and actually fixed).



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  [RE: TBrown] - Posted: 24 December 2015 - 11:12 am GMT
Nik Wood

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John Everett seems to be temporary but his e-mail is the usual Peabody one of john.everett@peabody.org.uk. Do say I gave out his name if you contact him.

Pity Peter Mercer's gone but he'd been poorly I heard. One of the few at HQ who was better than Peabody standard. Seems its bad for your career to get the reputation of being respected by the tenantry if the fate of the Ex-Crown staff is anything to go by.

Not surprised few tenants bothered with the consultation about the structural change. What would have been the point, given Peabody's track record of taking any notice?

Nik Wood



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  [RE: TBrown] - Posted: 04 January 2016 - 06:13 pm GMT
erewhon

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Peter Mercer has moved on to pastures greener, outside London. Rumour was it was not illness that caused his move, but a bust-up with the bosses failure to do enough about the poor repairs service. But that's just a rumour.

Meantime - the Housing Bill is on its third reading in parliament from tomorrow 5 January.

Social housing estates will be designated 'brownfield sites' (regardless of being fully tenanted), given on-principle planning permission. Councils are given targets for developing brownfield sites. This is linked to the building of affordable homes for sale policy, so will further encourage redevelopment of council etc estates into 'affordable' homes for sale. With higher blocks, and more crammed onto the site.

The decanted tenants, scattered who knows where, will lose their secure or assured tenancies and will have to sign up to the new 2 to 5 year tenancies, paying rent according to their income level, having to opt for the cheapest areas on the outskirts of London and beyond, and with no right of succession. Every few years they will have to reapply for their tenancy, giving the landlord full income details, or the landlord will get the info from inland revenue anyway. Just to make sure all people on single or joint incomes below 40,000 per year fully understand and feel that they exist only on sufferance and are an intolerable burden to society if they cannot afford to buy their own home or afford market rents.

In most London boroughs, a couple with a joint income of 40,000 would have to spend 85% of their income to buy an 'affordable' home, even with the 20% discount.

But then, in five years time they will be allowed to sell it on the open market at full market price.

Frankly I expect the next move of the powers-that-be will be towards compulsory sterilisation for anyone they decide is unlikely to attain high income levels. So that ordinary working people don't breed.



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