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TBrown


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[TBrown]   -   [View_user]

From:  james sw1
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Date:  06-jun-15 - 04:24 pm
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TBrown have missed three appointment 'slots' to do the gas safety check and now Peabody are writing to me with a date saying they will break my door down if i don't let them in!!! and they have no records of me contacting them even though i have records of 10 emails to tbrown

Peabody is getting worse







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  [RE: TBrown] - Posted: 05 January 2016 - 11:59 am GMT
Nik Wood

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Going to the demo today.

Peabody has been vocal about the right to buy aspect. When The Crown sold some in 2011 there was an overage clause which meant that the buyer had to hand back a chunk of whatever price they got when selling on.

Peabody hasn't been vocal about the rent issues, making some sort of bleat about a household income of 40K pa being too low.

We need to lobby Lord Kerslake as Chair of Peabody's Trustees and as a Lord with a vote.

Nik Wood



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  [RE: TBrown] - Posted: 05 January 2016 - 08:44 pm GMT
erewhon

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This is the third reading, with the amendments. Does it go back to the Lord's again?

If Peabody starts charging rents related more closely to the market rent where the property is, that would be too high for most Peabody tenants to pay.



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  [RE: TBrown] - Posted: 24 January 2016 - 09:19 am GMT
adorno

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T. Brown has missed two appointments to carry out some minor repairs to my boiler to correct the low pressure. This company is much worse than K&T Heating.



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  [RE: TBrown] - Posted: 12 February 2016 - 01:49 pm GMT
erewhon

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One fast way of getting action from T Brown is via Twitter.



https://twitter.com/tbrowngroup



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  [RE: TBrown] - Posted: 13 February 2016 - 12:12 pm GMT
adorno

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Quote

erewhon wrote:

One fast way of getting action from T Brown is via Twitter.



https://twitter.com/tbrowngroup


They've now missed 4 appointments. They even had the cheek to claim that on one occasion "there was no access". Liars.

Thanks for that link. I've just sent them a Tweet. They're supposed to come first thing on Monday. We'll see...



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  [RE: TBrown] - Posted: 18 February 2016 - 12:08 pm GMT
Nik Wood

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adorno

Did they materialise?

There is lots of kerfuffle going on about tenant representation on Peabody committees and the like. Opposition to P's plan to appoint them. The Repairs Core Group seems to have fallen foul of this and is in a state of suspended animation. I'm getting update info at our committee tonight and will see if shouting is worth the breath.

Nik Wood



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  [RE: TBrown] - Posted: 21 March 2016 - 10:01 am GMT
adorno

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Nik,
Yes, they finally arrived but it has taken them two visits to deal with the problem. Fingers crossed.



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  [RE: TBrown] - Posted: 14 November 2016 - 01:18 pm GMT
Poor Dog

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To add to this thread -

T Brown's appointment today from 8am -1pm hadn't been met by 12.15.
Experience tells me to call them.
They tell me the appontment has been cancelled.
I ask at what point they were calling me to tell me that.
They are evasive and seem to suggest they have no responsibility.

The fact I was ready for them at 8am although I worked late last night and will again tonight and waited in all morning for an appointment they must have know at 8 am wasn't going to be kept seems to count for nothing.
Now I await the standard threatening letter from them telling me I didn't keep the appontment and inconvienence myself for a second time with no guarantee they'll tun up.

I've been on to Peabody and complained and await with interest the response. I utge anyone seeing this thread who expereinces similar to contact the trust. T Brown are under contract and therefore need to be held to account.

At the moment they owe me five hours of my life.



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  [RE: TBrown] - Posted: 26 November 2016 - 05:02 pm GMT
tenant

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you can claim money for missed appointments.



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  [RE: TBrown] - Posted: 28 September 2017 - 12:43 pm GMT
Poor Dog

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Once again, T Brown's 8am -1pm slot is unfilled with just 30 minutes to go. The text I got from them last night confirming the appointment was superceded this morning by a text confirming a pm appoinment for tomorrow, which, on calling the number in the text I was assured was 'just in case'. This has now been superceded by a phone call saying they're running late and will be here "after one" today.

Over half of T Brown's appointments are not kept. Does anyone ever get an appointment from T Brown in the first three hours of an appointed time slot and does anyone know where I send an invoice for my wasted time?



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