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Who is the Complaint Case Manager for North Lambeth Is there a Complaint Case Head for South Region


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  [Who is the Complaint Case Manager for North Lambeth? Is there a Complaint Case Head?] - Posted: 16 March 2017 - 11:02 pm GMT
Peekaboo

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Hi,

Can you answer those questions, please?

As from 3rd October 2016, Joanna Long was the new Complaint Case Manager for the South
Region of London. However, email sent to her work address are rejected.

Is she still the Complaint Case Manager for the South Region?
If she has left the position, who took her place?
Is there a Complaint Case Head for the South Region of London?

She escalated my family's complaint to Stage 2 in October 2016. I desperately need to contact her or
whoever replaced her, or her superiors. However, the customer services manager and Peabody
Direct are preventing me to get this information.

Thank you for your help.

Best,

Peekaboo



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